This is Tim: Q4 2022 analyst-call transcript
As always, Apple CEO Tim Cook and CFO Luca Maestri spend an hour talking to investment analysts about the company’s just-completed quarter. And as always, we’ve got a transcript! Here it is, as it happened…
Tim Cook’s opening statement
Good afternoon everyone, and thank you for joining the call today. Over the past year, despite a range of challenges facing the world, our teams have come together in incredible ways to drive unparalleled innovation and deliver again and again for our customers. For the September quarter, we reported record revenue of $90.1 billion, which was better than we anticipated despite stronger than expected foreign currency headwinds.
We set an all time revenue record for Mac and September quarter records for iPhone and Wearables, Home and Accessories. Services notched a September quarter record as well with revenue of $19.2 billion and more than 900 million paid subscriptions. We reached another record on our install base of active devices, thanks to a quarterly record of upgraders and double digit growth and switchers on iPhone. Across nearly every geographic segment, we reached a new revenue record for the quarter, and we continue to perform incredibly well in emerging markets with very strong double digit growth in India, Southeast Asia, and Latin America. I’m also happy to report that during the quarter, silicon-related supply constraints were not significant.
I want to acknowledge that we are still living through unprecedented times from war in Eastern Europe to the persistence of Covid 19. From climate disasters around the world to an increasingly difficult economic environment, a lot of people in a lot of places are struggling through it all. We’ve aimed to help our customers navigate through the challenges while giving them the tools to drive progress for themselves and their communities.
At Apple, creativity and collaboration have always been at the core of who we are. That spirit of ingenuity and teamwork helped us provide our customers with incredible innovations this year and led to another yearly revenue record. In fiscal 2022, Apple achieve revenue of $394 billion, representing 8% annual growth. We set records for iPhone, Mac, Wearables, Home and Accessories and Services, while growing double digits in emerging markets and setting records in the vast majority of markets we track.
Customers are loving our iPhone 14 lineup. Loaded with camera upgrades for sharper photos, action mode for smoother videos, and new safety features like crash detection and emergency SOS via satellite, iPhone is even more indispensable to our daily lives. iPhone 14 and iPhone 14 Plus come with a new dual camera system, industry leading durability, incredible power and amazing battery life. And our iPhone 14 Pro models are packed with even more groundbreaking innovations, including a new camera system as well as always-on display and the dynamic island, which offers a whole new way to interact with iPhone.
Just yesterday, our most advanced iPad and iPad Pro ever landed in stores. With its all-screen design, advanced cameras, and faster wireless connectivity the 10th generation iPad looks and performs better than ever. For creatives, iPad Pro, now turbocharged by the blazingly fast M2 chip is the perfect device to make something amazing.
Our Mac customers have already been raving about the power of M2 since the arrival of our newest MacBook Air and MacBook Pro this summer. Their incredible long battery life, stunningly rich display and lightning fast speeds are a signature part of the Mac experience and helped drive an all time record revenue for Mac during the September quarter.
In Wearables, Home and Accessories, a wave of innovation spurred 10% year over year revenue growth during the September quarter. New features in Apple Watch series 8, including temperature sensing capabilities, retrospective ovulation estimates and crash detection are helping to keep customers healthier and safer. And the updated Apple Watch SE is a great way for users to start their Apple Watch journey, delivering advanced features at a new low price. The biggest, brightest and boldest Apple Watch ever made, Apple Watch Ultra, pushes the boundaries of what a smart watch can do. Packed with innovations like advanced navigation tools and the new Oceanic Plus app, which turns it into a dive computer, Apple Watch Ultra has something for athletes and adventures on land and sea.
The second generation of AirPods Pro, powered by the new H2 chip, are receiving rave reviews for delivering an unmatched wireless earbud audio experience while canceling up to twice as much noise over the previous model. There’s no better place to discover the rich spatial audio capabilities of AirPods Pro than Apple Music, the largest music catalog anywhere, now with more than 100 million songs.
And there’s no other company that fuses best in class hardware with cutting edge software and services to create a truly integrated and seamless experience. With iOS 16, we’re giving customers more ways to personalize their iPhones through a customizable lock screen and focus filters. New features in messages in mail enable users to connect and collaborate like never before. Stage Manager in iPad OS 16 and Mac OS Ventura helps users stay more productive with smoother multitasking. And watchOS 9 is empowering customers to live a healthier day through updates to the Sleep app, a new FDA cleared AFib history feature, and the new Medications app.
Across our services, we continue to see enthusiasm and strong engagement from our subscribers. Apple TV+ hits like Severance, Bad Sisters and Blackbird have taken center stage on screens around the world. And baseball fans were glued to their seats this season watching Friday night baseball. Meanwhile, Apple TV+ productions continue to earn accolades. At the 74th primetime Emmy awards in September, Apple brought home nine statues, including a second consecutive win for best comedy series for Ted Lasso. And soon we’re going to give audiences an even better entertainment experience when the all new Apple TV 4K hits stores next week. We’re also bringing Fitness+ to more customers than ever by making our entire library of over 3000 studio style workouts and meditations available to iPhone users in 21 countries, even those without an Apple Watch.
These updates are arriving just in time for a new artist spotlight series with workouts featuring the music of Taylor Swift and a new workout program, Yoga for Every Runner, featuring and designed with one of the world’s top ultra-marathon athletes, Scott Jurek.
While Fitness+ helps subscribers stay active, Apple Card is designed with our customers financial health in mind. For the second year in a row, Apple Card has been ranked highest in customer satisfaction for midsize credit card issuers by JD Power. And our users’ favorite Apple Card benefit just got even better with the upcoming edition of a new high-yield savings account to help them save and grow their daily cash rewards.
Turning to retail, last month our team members welcomed customers to the all new Apple Jamsill in South Korea. And through Today @ Apple Creative Studios, we partnered with nonprofits and cities around the world to help young diverse creatives pursue their passions and connect with local mentors. And our retail teams have done exceptional work helping customers explore our latest products and features.
As we approach the holiday season with our product line-up set, I’d like to share my gratitude to our retail, AppleCare and channel teams for the work they are doing to support customers. At Apple, we’re proud of the ways we are able to help customers be productive, get healthy, stay safe, and unlock their creative potential. We also understand we have an important responsibility to the communities we serve. That’s why we continue to invest in education, racial equity and justice, and the environment, and we are making important progress toward a more inclusive and diverse workforce.
Through our community education initiative, we’re working alongside more than 150 partners to help students around the world learn new science and technology skills. This summer, we joined with community partners to support coding academies across the United States from Code Academy in Nashville to One Summer Chicago to the Coding 5K Camp for Girls right next door in San Jose. We’ve also just expanded our racial equity and justice initiative into the UK for the first time. Alongside the South Bank Center, we’re helping aspiring creatives develop their own voices and position themselves for long lasting careers. Back in the US, we welcomed a new class of Black, Latino, and indigenous entrepreneurs to Apple’s second impact accelerator. This group of innovators is focused on using green technology to mitigate the effects of climate change and serve communities most affected by it.
At Apple, we care deeply about protecting the planet for future generations. To that end, in support of our 2030 environmental goals, we have asked all of our suppliers to become carbon neutral across their entire Apple related footprint by the end of the decade. We are also providing them with resources based on what we learned achieving net zero carbon in our own global operations.
Across our entire product lineup. We also continue to source more materials through recycling while taking less from the earth. Every iPhone 14 is made with 100% recycled rare earth elements in all magnets, including those used in MagSafe. And in a first for Apple Watch and iPad, we’re using recycled gold in the plating of multiple printed circuit boards in our newest devices. While we’re working to reduce the footprint of our hardware, we’re making changes to our software to be more environmentally friendly with the soon to be released clean energy charging feature for iPhone.
Our 2030 goal is a reflection of our relentless focus on the future at Apple. The world continues to be unpredictable, as old challenges evolve and new ones emerge. What remains constant is the ability of our teams to create great products, services, and experiences, while being a force for good in the world. Whatever challenges lie ahead in the new year, we’re moving forward as we always have, investing for the long term to delivering credible innovations for our customers like only Apple can. And now I’ll hand it over to Luca for more details on our performance.
Luca Maestri’s opening statement
Thank you, Tim, and good afternoon everyone. We are very pleased to report record financial results for the September quarter that cap another record fiscal year for Apple despite a challenging and volatile macroeconomic backdrop.
We reached a September quarter revenue record of 90.1 billion, up 8% year over year, despite over 600 basis points of negative foreign exchange impact, with new September quarter records in the Americas, Europe, Greater China, and Rest of Asia Pacific. Importantly, in constant currency, we grew nicely in each of of our geographic segments, with strong double digit growth outside the U.S.
Products revenue was 71 billion, up 9% over last year, despite FX headwinds and a record for the September quarter, and it was a September quarter revenue record for iPhone and wearables home and accessories and an all time revenue record for Mac.
Overall, our installed base of active devices continue to grow nicely. It reached an all time high for all major product categories and geographic segments at the end of the quarter, thanks to extremely strong customer satisfaction and loyalty and a high number of customers that are new to our products. Our Services set a September quarter revenue record of 19.2 billion, up 5% over a year ago despite over 600 basis points of negative impact from foreign exchange. We reached September quarter revenue records in the Americas, Europe, Greater China and rest of Asia Pacific, and also in many Services categories, including all-time revenue records for cloud services and payment services.
Company gross margin was a September quarter record at 42.3%. It was down 100 basis points from last quarter due to unfavorable foreign exchange and a different mix, partially offset by leverage. Products gross margin was 34.6%, up 10 basis points sequentially with improved leverage and favorable mix partially offset by foreign exchange services. Services gross margin was 70.5% down 100 basis points sequentially, primarily due to foreign exchange. Net income of 20.7 billion, diluted earnings per share of $1.29, and operating cash flow of 24.1 billion were all September quarter records.
Let me now get into more detail for each of our revenue categories. iPhone Revenue grew 10% year over year to a September quarter record of 42.6 billion despite significant foreign exchange headwinds. We set September quarter records in the vast majority of markets we track, and our performance was particularly impressive in several large emerging markets with India setting a new all-time revenue record and Thailand, Vietnam, Indonesia, and Mexico more than doubling year over year. Thanks to our strong iPhone lineup, we set a quarterly record for upgraders and grew switchers double digits. This level of sales performance, along with unmatched customer loyalty, drove the active installed base of iPhones to a new all time high across all geographic segments. And the latest survey of U.S. consumers from 451 Research indicates iPhone customer satisfaction of 98%.
It was a great quarter for Mac. We achieved an all time revenue record of 11.5 billion, up 25% year over year, despite significant FX headwinds. There were three key items that helped drive this performance. First, we benefited from the launch of our new MacBook Air and MacBook Pro powered by the M2 chip. Second, we were able to satisfy pent up demand that carried forward from the significant supply constraints we faced during the June quarter. Third, as our supply position improved, we were able to fill the channel. Importantly, our investment in the category has attracted both upgraders and customers new to Mac, and helped our install base reach an all time high. In fact, we set a quarterly record for upgraders, where nearly half of customers buying Mac during the quarter were new to the device.
iPad revenue was 7.2 billion, down 13% year over year due to significant negative foreign exchange and a challenging compare due to the launch of new iPads a year ago. Despite this, the iPad install base reached a new all time high thanks to incredible customer loyalty and a high number of new customers. In fact, over half of the customers who purchased iPads during the quarter were new to the product.
Wearables, Home and Accessories revenue was 9.7 billion, growing 10% year over year, driven by the launch of Apple Watch and new AirPods Pro. This level of sale performance along with very strong new-to rates drove our install base of devices in the category to a new all time record. For instance, two thirds of customers purchasing an Apple Watch during the quarter were new to the product.
Moving to Services, as I mentioned, we set a September quarter record in aggregate and in most geographic segments, generating 19.2 billion in revenue in spite of very large foreign exchange headwinds. It is important to remember that we achieved double digit constant currency growth in Services on top of growing 26% during the September quarter a year ago. However, certain services were impacted by macroeconomic headwinds, including foreign exchange. Digital advertising and gaming are areas where we’ve seen some softness.
Throughout the quarter. We continue to observe several trends that reflect the strength of our ecosystem and our long term opportunity in the category. First, our continued install based growth across each geographic segment and each major product category represents a great foundation for future expansion of our ecosystem. Second, we saw increased customer engagement with our services during the quarter. Both our transacting accounts and paid accounts grew double digits year over year. Each setting a new all time record, the percentage of accounts that pay for our services continues to increase, and we still see plenty of opportunity ahead of us. Third, paid subscriptions showed very strong growth. We now have more than 900 million paid subscriptions across the services on our platform, up more than 155 million during the last 12 months alone, and double what we had just three years ago.
We continue investing in new content and features across our service offerings. For example, we added several popular sports titles to Apple Arcade. We’re also excited about our global partnership with Major League Soccer, where starting next season, fans can stream every single MLS match through the Apple TV app.
This momentum helped us achieve over 78 billion in Services revenue during fiscal 2022, a new record, and up 14% year over year. We continue to invest confidently and believe strongly in the long term potential of our Services business, which is already the size of a Fortune 50 business on its own and has nearly doubled during the last four years.
It was not only a record year for Services, but also for our entire company. During the past four quarters, we grew our business by 8% or $29 billion, reaching more than 394 billion of revenue. We grew diluted earnings per share by 9% and generated over 111 billion of free cash flow, up 20% year over year. It was also a strong year for our enterprise business, as we set new annual records for iPhone, iPad, and Mac during fiscal 2022 and grew strong double digits year over year as our devices and services continue to help more and more companies empower their employees and serve their customers.
For instance, Ford Manufacturing employees are using iPad and iPhone to help further improve the quality of its game-changing Ford F-150 Lightning Electric Trucks. iPhone’s powerful A-series chip and advanced camera systems, along with third party iOS apps are enabling Ford to automate the visual quality inspection process in real time to help address issues before they impact customers. And Cisco expanded its Macs-as-a-choice program and is now offering it to all its employees to help attract and retain top talent. And when given this choice, employees have chosen Macs twice as often as other options. In addition, many enterprise customers are taking advantage of the high residual value of our products and simple trade-in process to standardize the refresh cycles for their fleets of Apple devices. This allows employees to upgrade to the latest devices regularly while making it highly predictable and cost effective for the business.
Let me now turn to our cash position. Our business continues to generate very strong cash flow, which enabled us to return over $29 billion to shareholders during the September quarter. This included 3.7 billion in dividends and equivalents and 25.2 billion through open market repurchases of 160 million Apple shares. We ended the quarter with 169 billion in cash and marketable securities. We repaid 2.8 billion in maturing debt and decreased commercial paper by 1 billion while issuing 5.5 billion of new debt, leaving us with total debt of 120 billion. As a result, net cash was 49 billion at the end of the quarter. As we continue to make progress toward our goal of becoming net cash neutral over time.
As we move ahead into the December quarter, I’d like to review our outlook, which includes the types of forward looking information that Tejas just referred to at the beginning of the call.
Given the continued uncertainty around the world in the near term, we are not providing revenue guidance, but we are sharing some directional insights based on the assumption that the macroeconomic outlook and COVID related impacts to our business do not worsen from what we are projecting today for the current quarter. Overall, we believe total company year over year revenue performance will decelerate during the December quarter as compared to the September quarter for a number of reasons. First, we expect nearly 10 percentage points of negative year over a year impact from foreign exchange. Second on Mac, in addition to increasing FX headwinds, we have a very challenging compare against last year, which had the benefit of the launch and associated channel fill of our newly redesigned MacBook Pro with M1. Therefore, we we expect Mac revenue to decline substantially year over year during December quarter. Specifically on Services we expect to grow, but to be impacted by the macroeconomic environment, increasingly affecting foreign exchange, digital advertising and gaming.
We expect gross margin to be between 42.5 and 43.5%. We expect OpEx to be between 14.7 and 14.9 billion. We expect OI&E to be around negative 300 million, excluding any potential impact from the mark to market of minority investments, and our tax rate to be around 16.5%. Finally, today, our board of directors has declared a cash dividend of 23 cents per share of common stock payable on November 10th, 2022 to shareholders of record as of November 7th, 2022. With that, let’s open the call to questions.
Analyst Q&A
Shannon Cross, Credit Suisse: Can you just talk a bit about how you’re thinking about this iPhone generation? On the positive side, you’ve raised prices, it seems to be mixing up. On the negative side, investors are concerned about impact to demand from the higher prices, what Huawei meant to you in prior years versus what could happen now. You know, there are some pressures out there. So I’m curious if you can kind of talk to what you’re seeing initially in iPhone demand and how you think it’ll sort of move through, with the caveat that I understand things are pretty uncertain out there.
Tim Cook: Shannon, it’s Tim, welcome back. iPhone grew 10% in the Q4 timeframe to 42.6 billion. Customer demand was strong and better than we anticipated that it would be. And keep in mind that this is on top of a fiscal year of 21 that had iPhone revenue grow by 39%. And so it’s a tough compare as well. And so we were happy with it. And in terms of the new products, the 14 and the 14 Pro and Pro Max, it’s still very early but since the beginning we’ve been constrained on the 14 Pro and the 14 Pro Max and we continue to be constrained today. And so we’re working very hard to fulfill the demand. It’s difficult to say what the mix will be until we can satisfy the demand because we’re not able to determine the accurate mix until then. But we’re working very hard to do that. We were really pleased with the broadness of the iPhone strength last quarter. We had three of the top four of smartphones in the U.S. and the UK, the top three in urban China, the top six in Australia, four out of the top five in Germany, and the top two in Japan. And customer satisfaction for the iPhone remains very, very strong at, at 98%. And so we feel very good about how we performed in Q4 and certainly the start of this generation would suggest that we’re going to be constrained for a little while on the 14 Pro and 14 Pro Max, but we’re working very hard to try to remedy that.
Shannon Cross, Credit Suisse: Luca, can you talk a bit about growth margin puts and takes, just how we should think about—10 basis points of currency this coming quarter is, I don’t wanna say unprecedented, but maybe it is. So I know you have hedges, but how do we think about it flowing through? Components seem to be very favorable, but what else should we sort of throw into the mix as we look forward?
Luca Maestri: Let me start with gross margin in Q4 and then I’ll get to Q1. It was a September quarter record for the company. We did 42.3%, and that is in spite of, as you mentioned, very significant negative effects. For example, for Q4 on a sequential basis, FX was negative 70 basis points. And on a year over year basis it was negative 170 basis points. Essentially, every currency around the world has weakened against the dollar. Now, we have guided Q1 to 42 and a half to 43 and a half in spite of the fact that we have on a year of a year basis, 330 basis points of negative exchange. Sequentially it’s 120 basis points unfavorable. So obviously the strong dollar makes it difficult in a number of areas. Obviously our pricing in emerging markets makes it difficult, and then the translation of that revenue back into dollars is affected. But on the positive side, we are seeing commodities behave fairly favorably for us. And so we believe we can offset the negative foreign exchange that we are seeing. And I think that the guidance that we provided reflects that. It takes into account, of course FX, it takes into account some level of inflationary pressures, but the outcome I think is a good one.
Eric Woodring, Morgan Stanley: We saw quite the divergence in iPad and Mac performance this quarter. Both were relatively constrained from a supply perspective, so maybe can you just elaborate on some of the most important factors that contributed to the divergence in performance and whether after we get through to the December quarter those can reverse or normalize?
Tim Cook: If you look at the Mac, it was the best quarter we’ve ever had in the history of the company. It was helped by the product launch of the MacBook Air with M2. It was helped that in the previous quarter, in the June quarter, if you remember, we lost output from the factory for a significant portion of the quarter. And so we had a backlog exiting our Q3 headed into q4. We were able to satisfy all of that demand during Q4 and fill the channel for the Mac. And so that led to a incredible Mac quarter.
If you look at iPad, iPad had sort of the opposite happening from a launch point of view. The comp from a year ago, we launched iPads in September. We launched iPads this year in October. The other point to remember is that the iPad Pro had just launched before the quarter started in the year-ago quarter, so it was our first full quarter of iPad Pro. So it was an exceptionally strong iPad quarter a year ago. And the launches were really key to that performance. Uh so that’s the reason iPad contracted during this quarter.
Eric Woodring, Morgan Stanley: Obviously Tejas at the beginning of the call talked about the 14 week quarter, maybe can you just elaborate a little bit on how you think that 14 week quarter impacts different line items, whether it’s products or certain segments within the product business or the Services standalone, just where we should see that 14 week quarter provide a bit more of a tailwind versus maybe not have an impact at all.
Luca Maestri: In general, we have a few more days in the quarter that are gonna affect both our revenues and our costs. Not every week is is equal because obviously we have certain peaks during the course of the quarter, think about Black Friday or the Christmas holiday. But in general we’re adding a few days of sale and additional OpEx as well on the cost front. So that’s what happens to us every approximately six years as we need to align our weekly calendar to, you know, to the, to the fiscal calendar.
Ben Bolin, Cleveland Research: I was hoping we could talk a little bit about Services pieces within the portfolio. It looks like there’s been some price adjustments as of late with respect to Music, TV+, and the One bundle. I’m curious how you think about balancing the consumer price versus your own costs and kind of the associated follow through?
Tim Cook: Yeah, if you look at the price increase that you referenced, Ben. On Monday of this week, we announced a price increase on Apple Music and on Apple TV+, and then the corresponding Apple One that is the consolidated bundle that includes both of those. There’s really two different situations here.
Tim Cook: With music, the cost of licensing increased, and so we’re paying more for music. The the good thing about that is the artist will also get more money for their songs that are enjoyed on streaming. And so there’s some bit of good news there, I suppose. And then on Apple TV+, if you look at when we first priced it, we only had a very few shows. We were at the beginning, we were very focused on originals only, and so we had four or five shows or so in the beginning and priced it quite low. We now have a lot more content and are coming out with more each and every month. And so we increased the price to represent the value of the service. And of course, Apple One is just the consolidation then of those two price changes.
Ben Bolin, Cleveland Research: Any preliminary thoughts around capital intensity into fiscal 23? Last couple of years, CapEx has been relatively stable. Can you talk to the big constituents of the CapEx figure and maybe any moving pieces and how we could think about that into 23?
Luca Maestri: So when we look at our CapEx, as you correctly said, we’ve been fairly stable and I think our capital intensity is really very good. We have three major buckets in CapEx for the company. We have certain dedicated tools for the manufacturing facilities. We have some spend around data centers. And we have spent around our office facilities around the world. We obviously monitor all of them. There is nothing unusual that we see for the next 12 months.
Kyle McNealy, Jeffries: Just wanted to see if you could give us a sense for what drove the wearables result and the strength there this quarter. Was it from maybe strong iPhone attach rates, or the new products that you have available that were announced this quarter, or maybe you’re still getting some benefit from customers that are more willing to come into the store now and try things on versus the pandemic when that was kind of shut down.
Tim Cook: If you look at wearables, we grew 10% which we were very happy with. If you look at the individual pieces of that, Apple Watch was a contributor. And in particular, the new lineup was a contributor, including the Apple Watch Ultra and the Apple Watch Series 8 and the SE. The Ultra was supply constrained and continues to be supply constrained during this quarter thus far. And so we’re working hard to satisfy the demand there and get those products to customers. We also announced and launched the AirPods Pro in September, and the reviews for the product have just been off the charts in terms of the noise cancellation features and the sound quality. We’re getting great, great reviews from there.
In terms of what played the other way, the headwinds, obviously FX was a headwind that affected Wearables, Home and Accessories just like it affected the rest of our products and services. And we also had effect from the business in Russia, obviously, of the impact there. So that’s sort of the pro and the con. The other thing that I should mention is that about two-thirds of the Apple Watches that we sold were to customers that had not previously owned an Apple Watch. And so we’re still very much selling to new customers here, which is very, very good for future.
Kyle McNealy, Jeffries: One more quick one on Mac. I wanted to see if you could quantify at all how much the channel fill and how much came from satisfying back orders from the June period from Mac. We’re just trying to get a sense for where the baseline is. If there’s any sense you can give us on that, what would it have grown if not for those factors? Anything you can give us would be great. Thanks.
Tim Cook: Yeah, I would just say that all three of the reasons that I gave were key in achieving the 25%: the M2 MacBook air, the launch of the new product, satisfying the back orders from the previous quarter, and then filling the channel. All of all of those were key contributors.
Jim Suva, Citigroup: It’s great to see that you talked about your suppliers going carbon neutral, a small statement I really took to heart. Thank you. My question is on the Services, could it possibly be impacted more by FX than product? Meaning the Jim Suva family has Apple One and TV Plus and all that, and we pay it typically on annual, but then when we go into the store to buy new watches and iPads, the price is adjusted more quickly. So could it be that Services growth was impacted a little bit more by FX and down the road we could see growth reaccelerate? Or am I just reading too much into the FX impact that could be different from services versus product?
Luca Maestri: No, you’re right, obviously the FX impact on our business depends on the geographic mix of the sales that we do. And services and products can have slightly different effects on foreign exchange. And so if we look at our Services business in constant currency, we would’ve grown double digits. And so we are very pleased with that. As I mentioned, there were some areas that we could see some softness—digital advertising, of course, you know that part, and gaming on the App Store was affected, but we were very happy with what we saw in terms of the behavior of our customers with the engagement with Services. I mentioned a number of things during the prepared remarks. The fact that obviously that the install base is growing, that’s a positive and it’s a great foundation for the future.
We are seeing more transacting accounts and more paid accounts. They’re both growing double digits. Paid accounts are growing faster than transacting accounts, so the penetration of paid accounts is increasing. We have a great subscription business, 900 million paid subs now on the platform. And growing very fast, we’ve doubled in in three years. So when we look at all those dynamics, that’s the part that is really interesting to us because we really believe that the engine for Services growth is there and foreign exchange is a temporary thing. But the fundamentals are very good.
Amit Daryanani, Evercore: My first question is around the iPhone projections. There’s been a fair amount of focus in terms of what’s gonna happen to iPhone demand given the macro worries. It would be really helpful to understand though, given the strength you’re seeing, where do you think channel inventory is for iPhones today versus where would be from a historical perspective, and do you see the channel getting to an optimal level by end of December quarter? Because easily right now, given the lead time data, it looks like your revenue trajectory on iPhones is more driven by the supply you have versus demand. So any color on the channel inventory would be helpful.
Tim Cook: Yeah, if you look at where we ended, Amit, in the September quarter, we exited below our target inventory range on iPhone. That in and of itself is not too unusual in the quarter, we start the ramp and demand is robust and so forth. And so I wouldn’t call it that abnormal from the past.
Amit Daryanani, Evercore: Tim, you folks have been talking about digital advertising a fair bit over the last few quarters, I think. Is there any metrics, any vectors you can talk about, kind of to give us a sense of how big this business is or what vectors are you focused on? And really, if you could talk about, do you think Apple can build a advertising business at scale without sacrificing consumer privacy?
Tim Cook: First and foremost, we focus on privacy. And so we would not do anything that stepped away from that. We feel that privacy is a basic, fundamental human right. And so that’s sort of the lens that we look at it under. Our specific advertising business is not large relative to others and so forth. We don’t release the exact numbers on it, but it’s clearly not large.
Harsh Kumar, Piper Sandler: There’s a lot of large cap companies that are getting ripped around, so we appreciate the steady cadence here. Tim, I’ve wanted to ask you about inflation pressures and labor problems here in the US and globally, and maybe talk about what steps can Apple take to mitigate those. And FX is becoming a pretty significant headwind. I was curious what if at all, if there’s anything that can be done to mitigate that?
Tim Cook: I’ll let Luca talk about FX. And in terms of the people piece, you know, we’re focused on taking care of our teams and offering them the best benefits and best compensation, so that we can empower them to do the best work of their lives. And so that’s what we’re focused on in terms of our teams. In terms of inflation, there’s clearly wage inflation. There’s inflation related to logistics as well. If you compare it to pre-pandemic kind of levels, that has not returned to pre-pandemic levels by any means. And there’s certain silicon components that have inflationary pressure as well. And so that’s not an all-inclusive list of where we see it, but it gives you some ingredients of where we see inflation pressure, and we’ve obviously taken that into consideration in the gross margin guidance that Luca gave earlier in the call.
Luca Maestri: And on for an exchange, you’re right. I mean, it’s obviously a very significant factor that’s affecting our results, both revenue and gross margin. What do we do about a situation like this one where we have a very strong dollar? Of course we hedge our exposures. We try to hedge them in as many places as possible around the world. For example, I think we’ve been probably the first company that started hedging our exposure in China several years ago. There may be a few currencies, small ones, where we don’t hedge because the cost is prohibitive or the market is not there. But in general, we tend to hedge because it gives us a significant level of margin stability. Obviously over time that protection reduces, because the hedges roll over and we need to buy new contracts, but that’s the primary tool that we use to offset some of the FX pressure.
Of course, when we launch new products in particular, we look at the FX situation, and in some cases, for example, customers in international markets saw some price increases when we launched the new products, which is not something that, for example, U.S. customers have seen. And that’s unfortunately the situation that we are in right now with the strong dollar. So that’s the way we try to deal with that. I have to say that one of the things that we’ve really appreciated the most during the quarter was the fact that in spite of this very strong dollar and the difficult FX environment, we have seen very strong performance in many international markets, particularly some very large emerging markets where even in reported currency, so in U.S. dollars, we’ve seen very strong double digit growth in places like India, Indonesia, Mexico, Vietnam, many places where we’ve done incredibly well. And obviously in local currency, those growth rates are even higher. It’s important for us to look at how these markets perform in local currency because it really gives us a good sense for the customer response to our products, the engagement with our ecosystem and in general, the strength of the brand. And I have to say in that respect we feel very, very good about the progress that we are making in a lot of markets around the world.
Harsh Kumar, Piper Sandler: Luca, in your prepared remarks for the guidance, you mentioned that for the December quarter, you expect the performance to decelerate relative to September. So September was a year over year about, call it 8%. Should I think that that 8% number will go down on a year over year basis as we look at December? Maybe you could provide some color of what you’re thinking, and are we looking at a positive number or are we thinking maybe that the growth rate would be negative on a year over year basis?
Luca Maestri: What we said is that we’re gonna be decelerating from September, so September was 8%, so it’s gonna be a lower percentage than 8%. We’re not providing guidance for the reasons that we’ve explained. There’s a lot of uncertainty there. And so we’ll see out how the quarter progresses. Keep in mind the 10 points of exchange, certainly in normal times we would be talking about very different numbers, but that’s where we are right now.
Krish Sankar, Cowen: On cash and capital allocation. Given the current valuation for some of the private and public companies, does it change your thought process on the timeline to get to cash neutral? In other words, would you be more aggressive with acquisitions or do you think holding on to more cash due to interest income becomes more attractive versus your prior investment goal?
Tim Cook: In terms of acquisitions, we averaged about one per month, I believe, across fiscal year 22. So we’re constantly looking in the market at what’s out there and what things would be synergistic and which things would provide either intellectual property or talent, or preferably both that we would need. And so we’re constantly looking at acquisitions of all sizes
Luca Maestri: In terms of cash deployment. Obviously we like to look at the capital return program over the long arc of time and since the beginning of the program, we’ve done over $550 billion of buyback at an average repurchase price of $47. So the program has been incredibly successful. We are still in a position where we have net cash we’ve said all along, we want to get to cash neutral at some point. Our cash generation has been very, very strong over the years, particularly last year, I think I mentioned in the prepared remarks we did $111 billion of free cash flow. That’s up 20% year over year. And so we will put that capital to use for investors.
Krish Sankar, Cowen: On the December guidance. I’m just kinda curious, the extra week in the quarter, is that not helping offset some of the FX or, in other words, the 10 percentage point negative impact from FX would be much higher if it was a 13 week quarter?
Luca Maestri: No, I wouldn’t, no, I wouldn’t say that because those are percentages, so yeah, no, the, the 10 points wouldn’t have be different. 13 or 14 weeks would be the same.
