Support Form was down

Unfortunately my support form has been down… for a while. Anyone who used my support form, from my support page, to contact me – I never received the email. I was receiving support emails by people emailing me directly, so I didn’t realize that I was only receiving a portion of them. So if you sent me a support question from my support page in recent months, I never received it. Sorry about that!

So what happened? I have always struggled with my business email, dan@danstutorials.com. I’ve used reputable email providers, or so I thought, to host it. Emails would go through, I’d receive emails. But it was a struggle. Sometimes I would’t receive an email that someone sent, and others would not receive an email I sent. It didn’t happen often, and I did try a couple of email providers with the same result. I also had several chats with support to try and figure out what was going on. I did the SPF and DKIM stuff among other geeky things, and it apparently never helped. So I chalked it up to ‘the internet’.

Then this week someone told me they sent an a support question through my form… twice. This was his third time trying to contact me. I then realized the third email I received from him was a reply to one of my newsletters, and not the form. I never received his two support questions. I went and tested the form, and it was sending them, just not to my inbox. I narrowed it down to the email address.

So once again, I switched email providers. This time I went with Google. I signed up, tested it and the form worked! So I was up till 1am last night setting it all up!

If you did send me a support question… I am sorry I missed it! I can look up the support forms I missed so I will be doing that.

Again, I apologize if I missed your support question!

Scroll to Top
Noteboom Tutorials

Welcome to my new site!

New name. New site. Same owner. Same tutorials.
It also has new features, including Live Classes or Webinars, as well as new tutorials and lessons.

Are you a current Noteboom Tutorials Premium member? If you are, you get a complimentary membership! You are almost all set. I imported your username. All you need to do is reset your password on the new site.

Skip to content